By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked by a new manager how to begin rebuilding psychological safety on a unit where staff deeply distrusted their previous leader. Mending a broken trust can be challenging. Blame and incivility were characteristics of the culture that had evolved over many years. New graduate turnover was very high because of the … [Read more...]
When Managers Break all the Rules
By Rose O. Sherman, EdD, RN, FAAN Students often ask me about books that have profoundly influenced my thinking about management and leadership. A book, that I found helpful in my own leadership journey, was published initially more than a decade ago and recently updated and re-released in 2016. The newest edition of First, Break all the Rules: What the World's Greatest … [Read more...]
Exercising More Leadership Diplomacy
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse leader colleague shared with me that she had received her 360 degree feedback results. A theme in the responses from her peers, supervisor and direct reports was that she often lacked diplomacy when working with others. This was very helpful feedback because a lack of diplomacy could stall her leadership advancement and … [Read more...]
Your Team at Night
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked the question by a nurse manager about how to manage the night shift when you are not there. It is a great question and one that managers often struggle with. You want to be supportive and visible. Yet at the same time, you get caught up with the chaos of the work leaving little time to think about how to best … [Read more...]
Knowledge Transfer on High Turnover Units
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The national bedside nursing turnover rate increased in 2017 to 16.8%, a 2% increase in one year (NSI, 2018). Much of this nursing turnover continues to occur in the first three years of practice. The overall vacancy rate for RNs in the US is now 8.2% nationwide with some geographic areas experiencing severe shortages. High … [Read more...]
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