By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The past few weeks have been challenging for nurse leaders in healthcare settings, with the COVID-19 now officially a global pandemic. The US and the world now look to the nursing workforce to help patients fight the battle against what appears to be a very aggressive virus. Reports from nurses on the frontlines of the epidemic … [Read more...]
The Ugly Side of Accountability
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Does holding a staff member accountable sometimes backfire on the leader? One of our blog readers Heidi Brown, MSN, RN shared the following thoughts on this subject in a recent email: Heidi's email There is a tremendous amount of research about the benefits of accountability; both for employee and organization. There is no … [Read more...]
What Have You Changed Your Mind About?
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What have you changed your mind about in the last two years (about the workforce, about nursing, about the healthcare environment)? It is a question that I usually ask during coaching workshops. The question is designed to get leaders to reflect on leadership opinions or ideas that they have changed their thinking about. It is … [Read more...]
Challenging Performance Reviews
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse leaders, especially those new in their role, are sometimes faced with giving staff a different performance review than they anticipated. What follows is a typical case that managers present to me: A Case Scenario Sarah is a new leader on a 30 bed ICU. She is new to this organization but this is not her first leadership … [Read more...]
Giving Staff a Second Chance
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When should you give staff a second chance if they have made a fairly serious mistake. In some organizations, there are strict policies about no second chances. In other organizations, nurse leaders have more discretion. What should leaders think about when they are about to give the staff member a second chance. Making these … [Read more...]
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