By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse managers increasingly report dissatisfaction with how accountability for the patient experience is viewed in their health systems. Consider the following story an Emergency Department Manager recently reported in a manager focus group: “ We have had a triage tent in front of my ED for almost two years – that’s how busy we … [Read more...]
Why Learning to Think Critically is Hard
By Rose O. Sherman, EdD, RN, FAAN I had an interesting discussion with a group of nurse leaders about the challenges they see with their RNs around critically thinking through complex situations. They observed that new nurses ask for recipe-like guidelines for every situation. Nursing does not work that way, they noted - every patient is different, and there are so many … [Read more...]
Teaching Team Backup
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse leader recently talked with me about comments several patients had made to her while she was leader rounding. They said they observed a lack of teamwork among the staff. One family member noted that she had seen one of our staff at the desk on her phone while the call lights were ringing throughout the unit. The leader was … [Read more...]
Nurse Leader Coach Workshop March 28, 2024
Hi, Emerging RN Leader Blog Readers I am pleased to announce that I am partnering with the New England ONL to offer our extremely popular Nurse Leader Coach Workshop on March 28th. You don't have to be a member of ONL to enroll. You can register by clicking on this LINK. … [Read more...]
When Performance Evaluations Get Tricky
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse leaders, especially those new in their role, are sometimes faced with giving staff a different performance review than they anticipated. These situations can bet very tricky. What follows is a typical case that managers present to me: A Case Scenario Sarah is a new leader in a 30-bed ICU. She is new to this … [Read more...]