By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I have been thinking a lot recently about the drivers for both nurse leader and workforce burnout and exhaustion. What has changed in this post-COVID environment that has brought us to where we are today? Will money and more staff solve the problem as unions suggest? There is so much complexity in what we see in healthcare … [Read more...]
Coaching Staff to Build Their Emotional Intelligence
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In my conversations with nurse managers across the country, they often tell me the following: "My staff is struggling with the human side of care. They don't always realize how their words or nonverbal behaviors are perceived by others. Some expect to be their authentic selves even when their behaviors are not working for anyone … [Read more...]
Organizational Loyalty in a Tour of Duty World
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I’ve been having many conversations lately with nurse leaders who tell me they are mourning the loss of organizational loyalty. They remember a time when a nurse joined a hospital and stayed for twenty-five years, eventually retiring and leaving with a sense of deep-rooted belonging. Today, that feels like a relic of the past. As … [Read more...]
The Impact of the Inverted Pyramid on Nurse Leaders
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In our current healthcare landscape, we often hear nurse leaders lamenting the "readiness gap" of our new graduates. But as I’ve traveled across the country talking to systems, I’ve realized the problem isn't just a lack of experience—it’s a dramatic shift in the composition of our nursing workforce. Historically, a solid base of … [Read more...]
Coaching Staff Through Snow Call-Outs
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Over the past two weeks, many states across our country have undergone major snow events. A number of nurse managers have reached out to me for guidance on managing staff who did not show up for work. The following story, shared by a nurse manager, is an example of what some leaders are confronting: I am a nurse manager of a busy … [Read more...]
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