By Rose O. Sherman, EdD, RN, FAAN I was recently speaking to a nurse leader who had moved from a large urban hospital to a small community hospital in his home town. He made the move to take care of his aging parents. The hospital is in a close knit community. Most of the professional staff graduated from the local community college and have known each other … [Read more...]
Managing Conflict with Your Boss
By Rose O. Sherman, EdD, RN, FAAN "Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship or deepening it. That factor is attitude." – William James Managing conflict well is a challenge for most nurse leaders. When the conflict is with your supervisor, it can be difficult and stressful. One of my … [Read more...]
Carefronting: A New Approach to Managing Conflict
By Rose O. Sherman, EdD, RN, FAAN "Our ultimate freedom is the right and power to decide how anybody or anything outside ourselves will affect us" Stephen Covey One of the most significant challenges that nurse leaders at every level in an organization face is the management of conflict. In today's environment, nursing teams are composed of staff from different … [Read more...]
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